Privacy Policy

1. Who we are

This Privacy Policy explains how The Indigo Way (“we”, “us”, “our”) collects and uses personal information.

2. What information we collect

We may collect:

·      Contact details (such as name, email address, phone number)

·      Booking and payment-related information (for example, what you booked and when)

·      Information you choose to share with us (for example, health or injury notes relevant to safe participation)

·      Website usage information (such as pages visited and device/browser information) via cookies or similar technologies

3. How we use your information

We use your information to:

·      Provide and manage classes and bookings

·      Communicate with you about your booking, changes, or important updates

·      Respond to enquiries

·      Improve our services and website

·      Meet legal, tax, or accounting obligations

4. Lawful bases (UK/EU)

Where applicable, we process personal data because:

·      It is necessary to perform a contract with you (e.g., to deliver a booked class)

·      You have given consent (e.g., marketing emails where required)

·      It is necessary for our legitimate interests (e.g., running and improving our business), balanced against your rights

·      We must comply with legal obligations

5. Marketing

If you opt in, we may send you marketing emails. You can unsubscribe at any time using the link in our emails or by contacting us.

6. Sharing your information

We do not sell your personal information.

We may share information with trusted service providers who help us run our business (for example, booking systems, payment processors, email providers, website hosting, and video/meeting platforms for online classes). They only process your data on our instructions (where applicable) and for the purposes described in this policy.

We may also share information if required by law.

7. International transfers

Some of our service providers may store or process data outside the UK/EEA. Where this happens, we take steps designed to ensure appropriate safeguards are in place.

8. Data retention

We keep personal information only for as long as necessary for the purposes described above, including legal, accounting, or reporting requirements.

9. Your rights

Depending on your location, you may have rights to:

·      Access the personal data we hold about you

·      Request correction of inaccurate data n- Request deletion of your data (where applicable)

·      Object to or restrict certain processing

·      Withdraw consent (where processing is based on consent)

·      Request a copy of your data (data portability)

To exercise your rights, contact us using the details on our website.

10. Cookies

Our website may use cookies or similar technologies to help it function and to understand how it is used. You can control cookies through your browser settings.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website.

12. Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us on info@theindigoway.com